Refund Policy

Scope

This Refund Policy covers AI Dev Simplified's approach to refunds for the various services offered, including but not limited to AI integration services, custom AI model training, virtual assistant creation, agent creation, and web scraping services.

 

Refund Conditions

AI Dev Simplified commits to a transparent and fair assessment of requests for refund under the following conditions:

 

Non-Delivery of Service: If for any reason we fail to deliver the agreed service, a full or partial refund may be issued based on the proportion of the work completed.

Service Not as Described: If our services are not as described on our website or as per the initial consultation, you may be eligible for a refund. Proof or detailed explanation of the claim must be submitted to our support team.

Major Defects: All our services are thoroughly tested before release. However, unexpected errors may occur. Such issues must be submitted for our technical team's review. If we fail to rectify the issue within a reasonable timeframe, a partial or full refund may be issued.

Process for Requesting a Refund

Contact our Customer Support team at [support@aidevsimplified.com] within [7] days from the date of service delivery.

Provide a detailed reason for your dissatisfaction with our service. Include any documentation, evidence, or correspondence that might support your refund request.

Allow us [30] business days to process your request and respond with a resolution.

Refund Timing

Upon approval of the refund request, the refund will be processed within [14] business days. The refund will be issued through the original payment method used by the client unless otherwise agreed.

 

Limitations

Refund requests must be submitted within [7] days of service delivery. Requests submitted beyond this period may not be eligible for a refund.

Refunds do not apply to additional services, such as expedited service fees, consultancy fees, or other non-standard services agreed upon at the time of the service agreement.

Changes to the Refund Policy

AI Dev Simplified reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. We encourage our clients to review our refund policy periodically.